FAQ

We do our best to assist you as efficiently as possible. That’s why we have compiled a list of the most common questions here.

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• What is a Pink Gellac Gift Card?

  A Pink Gellac gift card is a physical or digital card that you can use to make payments on pinkgellac.com or in one of the Pink Gellac Boutiques.

  
  
• Where can you buy a Pink Gellac Gift Card?

  You can pay with a Pink Gellac Gift Card on www.pinkgellac.com or in one of our Pink Gellac Boutiques.

  It is possible to use multiple cards in a single transaction and combine them with other payment methods, except for Google Pay in the online shop.

  
  
• Where can you use a Pink Gellac Gift Card?

  You can use a Pink Gellac Gift Card to pay on www.pinkgellac.com or in one of our Pink Gellac Boutiques. It is possible to use multiple cards in a single transaction and combine them with other payment methods, except for Google Pay in the online shop.

  
  
• I can't redeem my Pink Gellac Gift Card. What should I do?

  Our apologies for the inconvenience. It might be that there’s no balance on your Pink Gellac Gift Card. You can check the balance here. If the Gift Card is unknown or you receive a different error message, please contact our customer service.

  
  
• Can I exchange my Pink Gellac Gift Card for cash?

  A Pink Gellac Gift Card cannot be exchanged for cash.

  
  
• How can I check the balance on my Pink Gellac Gift Card?

  To check your Pink Gellac Gift Card balance, go to Check Balance. Keep the Gift Card safe, even after use! Refunds for purchases made with the Gift Card will be credited to this Gift Card.

  
  
• How do I buy a Pink Gellac Gift Card?

  You can order a Gift Card via giftcard.pinkgellac.com. You can order both physical and digital gift cards there. Ordering is easy:

  1. Select the type of gift card you want to receive
  2. Choose the amount and quantity of gift cards
  3. Add the Gift Card(s) to your shopping cart
  4. Log in to your account or choose to place your order without an account
  5. Enter your details and optionally write a personal message
  6. Confirm your order

  After completing your order, the Gift Card will be sent. A digital Gift Card will be delivered to the email address you provided within a few hours, and a physical card will arrive by post within 2–3 working days by mail.

  
  
• How do I use my Gift Card?

  A Pink Gellac Gift Card is treated as a payment method. You can redeem your Gift Card during checkout. Choose Pink Gellac Gift Card as your payment method to begin the payment process. Do not enter the card number as a coupon code—this will not work.